In long-term care, some of the moments that tell us the most about a nursing home will never appear in a deficiency citation, quality measure, or five-star rating.

There are details you hear and your mind simply refuses to accept them in the order they are given.

With a strong El Niño expected this fall and winter, Bay Area facilities should be preparing now.

Living in a nursing home does not mean surrendering adulthood at the reception desk. But when someone does not return and nobody can establish that he is safe, “he does this all the time” is not much of a plan.

Fairfield, California resident and Bay Area nursing home administrator Aldwin Fajardo-Ponder has released his first book, Would You Leave Your Parents Here? The Weight of the Keys, a collection of stories offering an unusual view of nursing homes from someone who has spent more than two decades working inside them.